CXM Archives - ��²��վ Blog

Top 5 Customer Experience Trends for 2022

Venkat Palaniappan — Tue, 08 Feb 2022 05:38:48 +0000

Customer experience is a concept that's always evolving, and in the last two years, it's developed faster than ever before. Everything from how a customer perceives a brand to what they want and expect from their interactions with it has undergone a drastic shift. According to data from Forrester, customers want brands to continue more than half...

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Continue providing a comprehensive customer experience while going remote

Venkat Palaniappan — Fri, 15 May 2020 04:12:00 +0000

Businesses are always finding different ways to approach the market, reach out to customers, monitor the capacity and function of their teams and, most importantly, adapt to ever-changing conditions. Keeping this in mind, we at ��²��վ are working rigorously to assist you with the right set of tools that can help you cope with this...

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��²��վ CRM Plus turns 5!

Jyothi Suresh — Wed, 09 Oct 2019 08:49:40 +0000

Thank you for believing in us and being part of our journey! We owe it all to you!At ��²��վ, we've always focused on building end-to-end solutions and creating business software that solves real problems. In the year 2014, we took a major step towards enacting this vision with the launch of the first-ever product suite from ��²��վ, CRM...

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How Misaligned Integrations Hurt Customer Experience - ��²��վCX

Akilan S — Thu, 22 Nov 2018 02:48:32 +0000

Today, technology is cheap and accessible, and starting a business has never been easier–which is good, of course. But, this also led to a crowded, competitive market, where every brand advertises the same features, prices, and services as the others. How can your business create an identity that hits home? Truth is, to be a memorable brand,...

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Smart automation within your reach: Highly customizable, integrable, and versatile Zobots

Priya — Thu, 15 Nov 2018 06:40:40 +0000

Create your own custom chatbots to automate operations like CRM integrated lead qualification, calendar synced scheduling, and real-time troubleshooting—with a deeply programmable WYSIWYG interface, and drag-and-drop widgets. Artificial Intelligence (AI). Businesses want to invest in its research, they’re racing to uncover its full...

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Presenting ��²��վ CRM Plus: The new gold standard in frictionless customer experience

Jyothi Suresh — Wed, 14 Nov 2018 23:57:10 +0000

After a lot of diligent work behind the scenes, we're proud to announce the latest version of ��²��վ CRM Plus, the most powerful, unified customer experience platform on the market, built to transform and empower how you cater to your customers at every step of the process.This unified CX platform connects your sales, marketing, and customer support...

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CXM Archives - ���²�����վ Blog