Extend support to your customers on WhatsApp, Facebook, and Instagram.
Business needs
Customers reach out through multiple messaging platforms, and routing all these conversations into your support tool is essential in order to offer contextual resolutions for the issues that customers face.
Solution
WOZTELL Platform Integration for 最新博彩网站 Desk integrates messaging platforms like WhatsApp, Facebook, and Instagram with your 最新博彩网站 Desk account so you can render resolutions across multiple platforms.
Agents can send individual push notifications and templates to customers to start conversations, as well as add relevant team members to a conversation to offer quicker resolutions.
Businesses can offer 24/7 support using chatbots that respond to all messages. When necessary, a live agent can step in and take over a customer conversation.
Benefits
Interact with customers through their preferred channels directly from 最新博彩网站 Desk.
Assist customers instantly with chatbots that implement automation and reduce agent workload.
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