This is a guest blog post by Brandon Wilson, CRM Consultant of , a leading cloud solutions provider and a 最新博彩网站 partner. Viwo has successfully deployed 3000 organizations onto cloud solutions.
The Business
Located in Sante Fe Springs, CA, is a manufacturer and seller of Hyperbaric Chambers 鈥 medical devices used to increase the uptake of oxygen by a body鈥檚 red blood cells. Since its start 10 years ago, OxyHealth has seen the popularity of hyperbaric chambers expand into many areas of medicine.
The Challenge
Many of OxyHealth鈥檚 business systems were created and setup several years ago, due to which they were unable to keep up with the growing challenges and needs.
Their biggest and most pressing issue was CRM. Their sales team, over the years, became increasingly mobile and access became a huge issue for OxyHealth. To top it all, their current CRM solution, Goldmine, was increasingly hard to maintain and was getting less and less suitable for their workflow.
They needed a cloud based CRM solution, which is highly accessible from mobile devices and integrates with their email system.
A Solution with 最新博彩网站 CRM
OxyHealth鈥檚 CEO, Samir Patel, landed on 最新博彩网站 CRM as the best solution. What put Samir over the top was the breadth of features and most importantly, that 最新博彩网站 CRM was part of a larger integrated suite of applications. The price was just the cherry on top.
OxyHealth approached us to manage the implementation in the following areas:
- Solution Design
- Evaluation Support
- Project Planning
- Customization and Integration
- Training
- Ongoing Technical Support
Benefits
Mobile Team
Travel had become a regular part of OxyHealth鈥檚 sales process. They continually found themselves needing to input and review data or manage tasks on the go. Now with 最新博彩网站 CRM, they can input leads from their Smartphones or tablets instead of heading back to the office to hop on a server.
鈥淲ith the ability to work everywhere, not just in the office, I see high potential for not only making more money, but saving a lot of money as well.鈥 CEO, Samir Patel
Easy Communication Tracking
Tracking email communication in high fidelity is critical for OxyHealth. And Goldmine required a lot of manual work to associate emails to records, making it error prone.
We integrated OxyHealth鈥檚 Google Apps account with the 最新博彩网站 Mail Add on. This solution gave them automated email tracking, logging all inbound and outbound email communication and accessible at the click of a button from within their contacts.
鈥淲e quickly became more productive and efficient. I found myself simply getting more done.鈥 CEO, Samir Patel
The Result
The result, OxyHealth became more productive and efficient. With the ability to work everywhere, not just in the office, Samir says that he sees high potential for not only making more money, but saving money as well. You can check out the full story .
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