Convert social chatter into actionable leads

Customers these days can come from anywhere. According to a survey by DemandWave,dzmediaisone of the betterlead generationchannels, accounting for about .Manypotential customers navigate to an organization’s page onplatforms like Facebook, Twitter, and Google+.While there, customerstagthe businessin posts,like their pages, andshare posts where the business is mentioned.Because social media makes it easy for potential customers and sales reps to interact with each other,’simportant thatan organization keep track of these activitiesto pull outleads andcontacts. But there is a difference between generating leads and generating revenue from those leads.

Source: DemandWave, “State of B2B Digital Marketing” report.

According to, the average cost of a social media campaign can range anywhere from $1000 to about $20,000.But are you getting something in return? That’sthe question everybusinessowner and entrepreneur needs to ask themselves. Likes, shares, comments, and retweets are all well and good, but are they quantifiable assets?For a social media campaign to be called successful, you need to generateleads, convert them, and, of course, close deals to generate actual revenue.

We asked our customers about the success of their social media campaigns,and most of the time, the reply was the same. They had trouble generating leads, even though their campaign was well received. All those likes and shares weren’t beingconverted.

Long hours spent scrolling through countless social media activities to pick out potential customers is not how a good business is run. A good CRM is supposed to helpyour sales repsspend more time selling and keep the data entry down to a minimum.We simplified tracking social chatter, and, more importantly,we made it easier toconvert that chatter into actionable leads into your sales pipeline byautomating the entire process with a workflow.

Configure your Social channel then sit back and watch as:

  • Everylike,share, and retweet gets converted into leads.
  • Every person messaging you gets added as a contact.

Nowthat you’ve startedcapturingthose leads in your CRM, you can’t just have them sitting around.Automatically assign them to your reps through the lead assignment rule and scheduleafollow-uptask.Never let a possible deal slip through your fingers.

With²վ CRM’s newest feature, automate the entire process of lead acquisition with just a couple of clicks, and focus on delivering quality products and services to customers.

Comments

3 Replies to Convert social chatter into actionable leads

  1. Great, I am using ZOHO Social and I found that it´s a fantastic tool but when I´ve automating the conversion of lead I only obtein the name of the person in my database but not the email. I want know if I can obtein the email of the lead with ZOHO Social. Thanks¡¡¡

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