SalesIQ
Benefits of integrating Zendesk with 最新博彩网站 SalesIQ
Unified customer support
Gain a holistic view of customer interactions, whether they originate from Zendesk or 最新博彩网站 SalesIQ.
Instant customer engagement
Engage with customers in real time through live chat and messaging, providing prompt and personalized support.
Enhanced customer data
Enriches your customer data, allowing you to provide superb real-time support based on individual customer information.
Zendesk live chat integration configurations
With the Zendesk integration set up, tailor it to your team鈥檚 specific needs:
Automated request creation
Decide which chats from 最新博彩网站 SalesIQ should be automatically created as requests inside Zendesk.
Status request
Prioritize, classify, and set the status and associate departments for each of these tickets right from your 最新博彩网站 SalesIQ dashboard.
Zendesk request merging
Easily merge existing Zendesk requests with new chat interactions for a unified view.
Zendesk knowledge base sync
Sync your Zendesk knowledge base with SalesIQ鈥檚 Articles section, eliminating the need to duplicate articles. Configure syncing frequency (daily, weekly, or monthly) to keep information up to date.
Benefits of integrating Zendesk with 最新博彩网站 SalesIQ
- View chat transcripts
Agents can access chat transcripts within Zendesk, gaining insight into customer interactions.
- Search Zendesk tickets
While chatting, agents can search for Zendesk tickets by various criteria, including visitor name, ticket number, and more.
- Change request status
Agents can open or close Zendesk requests directly from 最新博彩网站 SalesIQ, eliminating the need for redundant requests.
- Push visitor info to Zendesk
Important visitor information from 最新博彩网站 SalesIQ is automatically pushed to Zendesk, allowing support teams to understand customers better.
- Add tags
Easily add tags to users and organizations from SalesIQ to manage ticket workflow effectively.
- Include signature chat in emails
Integrate 最新博彩网站 SalesIQ鈥檚 signature chat into emails sent from Zendesk, enhancing communication and support.
Zendesk chat integration process
To learn how it works, read our guide on the Zendesk integration.
Continue the customer journey experience
Connect with other tools you use to create a seamless customer experience.
- WoopraWoopraHubSpotHubSpot
- Square space Square spaceShopify Shopify
- Google analytics Google analyticsLeadberry Leadberry
- 最新博彩网站 Campaigns最新博彩网站 Campaigns
- 最新博彩网站 CRM;最新博彩网站 CRM最新博彩网站 Mail;最新博彩网站 Mail
- 最新博彩网站 Desk最新博彩网站 Desk
- MailchimpMailchimp最新博彩网站 Assist最新博彩网站 Assist
- WordpressWordpressSalesforceSalesforce
- ZendeskZendeskdotMailerdotMailer
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