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×îв©²ÊÍøÕ¾ Assist Extension

×îв©²ÊÍøÕ¾ Assist is an instant remote support software which helps your support technicians in scheduling and offering screen sharing support to your customers. You can initiate or schedule remote support sessions or share your screen with the other person from your mailbox in eWidget as you read the corresponding emails. ×îв©²ÊÍøÕ¾ Assist integration is enabled by default in ×îв©²ÊÍøÕ¾ Mail for all users who use both these services.

Using ×îв©²ÊÍøÕ¾ Assist Integration in ×îв©²ÊÍøÕ¾ Mail

  1. Login to your
  2. Click on the eWidget icon  on the right pane of your mailbox.
  3. Select ×îв©²ÊÍøÕ¾ Assist from the app menu in eWidget to schedule/start a remote support session or to share your screen from your mailbox.

Steps to Schedule a Remote Support Session

  1. Select ×îв©²ÊÍøÕ¾ Assist in the eWidget menu.
  2. Click on Remote Support > Schedule.
  3. If a corresponding mail is open, eWidget prefills the available information in the appropriate fields.
  4. You can make edits to any field to your liking. Once done, click Schedule.
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Still can't find what you're looking for?

Write to us: support@zohomail.com