最新博彩网站

Bring insightful data for support agents to build a loyal customer base!

With 最新博彩网站 Analytics integration, you can create insightful reports and dashboards incorporating help desk data. You can select specific data within a module or export the entire help desk as a reporting database. Additionally, you can choose a schedule for automatically synchronizing the required data with 最新博彩网站 Analytics.

  •   最新博彩网站 Desk
  •   最新博彩网站 Analytics
  • Build insightful reports and dashboards with an easy drag-and-drop interface
  • Use a wide variety of charts, pivot tables, KPI widgets, and tabular view components to build insightful reports and dashboards.
  • Share or email your reports and dashboards with your colleagues
  • Export your reports as PDF, HTML, Excel, CSV, and image files
  • Embed your reports on websites, blogs, and more

Track your ticket inflow

Don't keep a customer waiting. Using the 最新博彩网站 Desk and 最新博彩网站 Analytics integration, you can keep track of your traffic and response rates at every point of the day, ensuring that your customer requests receive prompt attention, even during peak hours. Now, you can optimize your customer service efforts and allocate resources accordingly.

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Improve agent performance

最新博彩网站 Desk's seamless integration with 最新博彩网站 Analytics offers you pivotal agent performance metrics such as average response time, customer happiness, ticket traffic, and expertise--all from a single interface. Managers can understand and reward agents based on these metrics and plan continuous improvement measures.

agent-perfomance

Guarantee customer happiness

Build and retain a loyal customer base by delivering an outstanding customer experience. By understanding your customers' satisfaction levels, you can make the necessary retention efforts. Use the 最新博彩网站 Desk and 最新博彩网站 Analytics integration to analyze your customer satisfaction rates, identify and resolve issues, and extend your customer lifetime.

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Grasp and share the big picture

Stay on top of your managerial game by using this integration to spot trends and bottlenecks in deadline compliance across regions, products, and agent groups. By combining data from different sources, you can create cross-departmental and global reports, and share them securely with fine-grained access controls.

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Our customers love us

  • Sears
  • Daimler
  • Intel
  • Essilor
  • AONhewitt

  • "Integration of data from 最新博彩网站 Desk to 最新博彩网站 Analytics was seamless. Within minutes, customer support data got imported into 最新博彩网站 Analytics and analysis were done."

    testimonialJames BellCx Director, Mitrefinch

  • "We have seen an increase in answering support requests and have had a quicker adoption internally than with Salesforce"

    testimonialJoshua SmithIT Manager, Wencor Group.

  • "Very easy to use. Requires minimum data to open ticket. Very flexible management configuration. Beautiful data reports - very comprehensive info. Love the happiness feature."

    testimonialMario Pires, GeostarSpringwater Capital Group

  • "最新博彩网站 Desk is simple to deploy and easy to integrate with existing services. The reports and interface are easy to customize. It integrates perfectly to email and asterix and also handles ticketing very well.."

    testimonialSteve MigoyeHead of ICT
 

Visually analyze customer support data

Try 最新博彩网站 Desk