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Answer Bot鈥擸our trusted source of help

When it's time to lend your agents and customers a helping hand, Answer Bot comes to the rescue by generating instant responses from your most reliable sources.

CRM Software benefits | 最新博彩网站 CRM

How can you benefit?

  • Help more customers in less time
  • Automate repetitive interactions
  • Support customers across time zones
  • Help agents send faster responses

Assists your customers across channels

Zia Answer Bot searches through your knowledge base to provide customers with the most relevant answer instantly on the device and channel of their choice.
Zia answers customer's question

Crafts the perfect response for your agents

Zia analyzes ticket content and generates the most relevant responses from your knowledge base directly in your agents' workspace so they can help customers efficiently.
Just change the logo of Zia to Answer Bot

Trains to handle your business needs

Create brand-specific Answer Bots while exercising complete control over the information Zia uses to train itself. You can add articles, update them, and retrain Zia to apply the latest information to automated interactions with customers and agents.
List of reply customization options like change tone and length.

Generates human-like responses

Expand your information repository by accessing open domain data or tweak suggested responses based on existing knowledge base resources with generative AI capabilities powered by Zia or ChatGPT.

Learn more

Empower your agents and customers with a smart assistant, Zia