PBX Archives - ��²��վ Blog

How UCaaS came to be

Aishwarya Menon — Tue, 25 Oct 2022 22:41:17 +0000

The evolution of communications technology over the years has changed how individuals in enterprises stay connected. The culmination of all these technological advancements has led to the emergence of unified communications as a service (UCaaS). Companies are shifting to UCaaS solutions for their communication needs, as it provides all the...

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A beginner's guide to UCaaS

Aishwarya Menon — Thu, 29 Sep 2022 00:46:18 +0000

In an era of digital transformation, every second saved gives you an edge over your competitors. With people being the biggest drivers of this transformation, companies are constantly looking for the latest technology that will best support their workforce. The search is typically for scalable technology that aids in seamless collaboration and is...

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Introducing Aircall, CallHippo, Vonage, Charm, and 33 more extensions for ��²��վ Desk

Mona — Fri, 26 Aug 2022 04:22:51 +0000

Deliver stellar customer service and win customer loyalty with ��²��վ Desk. In addition to the 200+ existing extensions for ��²��վ Desk, we released 37 new extensions in the first half of 2022. Connect your favourite business apps with ��²��վ Desk in a snap without writing a single-line of code.Broadcast Email TemplateCreate email templates in multiple...

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Deploy IVR phone trees to propel customer interactions to quick resolution with ��²��վ Voice

Akshra Gj — Tue, 05 Apr 2022 07:11:44 +0000

Time has become a critical competitive advantage in today's business markets where "rapidity drives revenue." Due to ongoing advancements in technology and individualization, customers have become more impatient and expect rapid resolutions to their issues. But when you're handling customers in bulk, how do you effectively compartmentalize the...

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Connecting ��²��վ with cloud telephony—why and how?

Reena Makwana — Fri, 28 Aug 2020 04:59:16 +0000

Your customers and prospects expect a personalized experience. When they call, they expect you to know who they are and why they are calling—and the sales and support experiences you deliver significantly influence your prospects’ purchasing decisions and customers' trust in your brand.But how do you deliver a frictionless, contextual...

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Are You Connected To All Your Clients In The Right Way?

Vijay Surya P — Fri, 07 Apr 2017 08:24:08 +0000

Matt, one of the most popular stockbrokers in his town, has three clients named Karen, Aaron, and Carla. Each client has a different profession, a different lifestyle, and a different set of financial priorities. In order to keep track of each of his client’s interests and maximize their returns on investment, he has to meticulously follow...

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New In ��²��վ CRM: QuickBooks and Telephony Integrations

Sharanya R — Wed, 08 Dec 2010 09:30:00 +0000

Here are two brand-new integrations that make customer relationship management with ��²��վ CRM a lot simpler: ��²��վ CRM’s Telephony integration and the integration with QuickBooks. These two integrations have been top of our list when it comes to new feature requests from customers. So, here goes. ��²��վ CRM for QuickBooks ��²��վ CRM for...

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PBX Archives - ���²�����վ Blog

How UCaaS came to be

A beginner's guide to UCaaS

Introducing Aircall, CallHippo, Vonage, Charm, and 33 more extensions for ���²�����վ Desk

Deploy IVR phone trees to propel customer interactions to quick resolution with ���²�����վ Voice