customerexperience Archives - ��²��վ Blog

Reducing customer churn at ��²��վ Cliq

Farheen Fathima — Tue, 27 Feb 2024 11:24:30 +0000

The key to a healthy business is not just acquiring new customers, but retaining existing ones. This goes beyond merely boosting profits and growth—it's about enhancing customer engagement and strengthening the brand's image. To improve your retention rate, it's important to analyze why customers stop using your product or service....

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Data-driven customer experience on a unified platform

Susanna — Wed, 21 Jun 2023 11:44:46 +0000

With the help of project management tools, needful milestones are set and accomplished to ensure business success is achieved. Similarly, software tools are adopted for various business functions to secure productivity, growth, and most importantly customer satisfaction. To guarantee customer satisfaction, businesses cautiously...

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Milestone alert: A million thanks to our valued customers

Reena Makwana — Thu, 23 Mar 2023 20:44:19 +0000

We are thrilled to announce that we have reached a significant milestone of one million installations on ��²��վ Marketplace! This outstanding achievement is a testament to the trust and loyalty of our 800,000+ business users, who have played a vital role in our journey by contributing to over six million website visits and a striking average of...

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Introducing Aircall, CallHippo, Vonage, Charm, and 33 more extensions for ��²��վ Desk

Mona — Fri, 26 Aug 2022 04:22:51 +0000

Deliver stellar customer service and win customer loyalty with ��²��վ Desk. In addition to the 200+ existing extensions for ��²��վ Desk, we released 37 new extensions in the first half of 2022. Connect your favourite business apps with ��²��վ Desk in a snap without writing a single-line of code.Broadcast Email TemplateCreate email templates in multiple...

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Top 5 Customer Experience Trends for 2022

Venkat Palaniappan — Tue, 08 Feb 2022 05:38:48 +0000

Customer experience is a concept that's always evolving, and in the last two years, it's developed faster than ever before. Everything from how a customer perceives a brand to what they want and expect from their interactions with it has undergone a drastic shift. According to data from Forrester, customers want brands to continue more than half...

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Let's rewind: 2021

Arun Kumar V — Fri, 24 Dec 2021 12:33:26 +0000

2022 is almost here!We are in the last few pages of the 2021 calendar. As we wind up 2021 and get ready for 2022, let's just pause for a moment and turn back the pages to relive some of the major updates and milestones CRM Plus achieved in 2021.More customer storiesProminent features for sales, marketing, support, and other customer-facing...

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7 Years of ��²��վ CRM Plus

Venkat Palaniappan — Fri, 08 Oct 2021 09:40:09 +0000

"It'll be seven years of ��²��վ CRM Plus this Saturday," our product manager said earlier this week on Cliq, our workplace collaboration app. What followed was a barrage of and congratulatory messages, as the team was excited. But maybe a more accurate representation of our feelings would be: , we are grateful to you, our customers. We could...

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customerexperience Archives - ���²�����վ Blog

Reducing customer churn at ���²�����վ Cliq